Cases

Cases: AI

Client projects under NDA on AI. Names withheld, the numbers and the approach are real.

AI CRM

Sales-rep contribution — voice attribution

The CRM's «responsible» field is a phone, not a person. AI recovered by voice who really opens and closes deals, and a weekly conversion trend turned the report into a team-management tool.

Retail · 2 weeks

2 roles per deal: opener and closer
by voice contribution, not the CRM «responsible»
~600 calls a month parsed by AI
AI CRM

AI bank-payment reconciliation for a hosting provider

A daemon catches the bank's incoming-payment emails and AI matches each payment to a Bitrix24 smart invoice, moving it to «Paid». Manual reconciliation is gone; ambiguous cases go to a human.

Hosting · IT infrastructure · ≈2 weeks

0 manual reconciliations on confident match
24/7 payment monitoring without a manager
3 AI reactions: auto / review / alert
AI CRM E-commerce

AI shopping advisor in an on-site chat

An on-site AI assistant holds a natural conversation, gathers the room parameters and recommends real products from the live catalog — with prices right in the chat. The output is a qualified Bitrix24 deal.

E-commerce · climate equipment · ≈2 weeks

1,600+ products from the live catalog, not AI guesses
~20 room parameters gathered in dialogue
1 qualified Bitrix24 deal straight from chat
AI Telegram

AI task tracker in Telegram via the Business API

A bot on the Telegram Business API watches client chats while AI spots tasks in the message stream and sorts them by project. Time tracking, monthly summaries and a ready-made brief for handoff to development.

IT services · Bitrix support · 2 weeks

< $1 AI budget per month at typical load
15 min time-tracking rounding step
100% of AI messages clearly labelled
AI Analytics CRM

End-to-end attribution restored after the fact

We restored the real channel for deals where UTM tags were lost. Attribution is assembled as a cascade across 8 sources — the last, unexpected layers: AI listens to sales calls (clients say themselves where they came from) and a Yandex.Metrica visit match within 5 minutes before the deal was created.

E-commerce · paid traffic · 1 month

8 sources in the attribution cascade
+62% of deals got a real channel
5 ad channels with real ROAS for the first time
AI CRM

AI discount-discipline control in sales calls

AI listens to every inbound call: if a sales rep volunteers a discount the client didn't ask for, the head of sales gets an alert with the quote, the discount size, and a link to the recording.

Retail sales · sales team · 1 week to production

100% of calls under review
1 minute from call end to head-of-sales alert
0 unauthorized discounts missed
AI Telegram

AI waybill recognition in Telegram for a distributor

All incoming waybills from 40 suppliers now arrive via a Telegram bot. Photo → 30 seconds → ready-to-review draft in the warehouse system with 92% of line items auto-matched.

B2B wholesale · climate equipment · 2 weeks

30 sec per waybill recognition
100% of waybills via the bot
92% line items auto-matched

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