Cases
Cases: AI
Client projects under NDA on AI. Names withheld, the numbers and the approach are real.
Sales-rep contribution — voice attribution
The CRM's «responsible» field is a phone, not a person. AI recovered by voice who really opens and closes deals, and a weekly conversion trend turned the report into a team-management tool.
AI bank-payment reconciliation for a hosting provider
A daemon catches the bank's incoming-payment emails and AI matches each payment to a Bitrix24 smart invoice, moving it to «Paid». Manual reconciliation is gone; ambiguous cases go to a human.
AI shopping advisor in an on-site chat
An on-site AI assistant holds a natural conversation, gathers the room parameters and recommends real products from the live catalog — with prices right in the chat. The output is a qualified Bitrix24 deal.
AI task tracker in Telegram via the Business API
A bot on the Telegram Business API watches client chats while AI spots tasks in the message stream and sorts them by project. Time tracking, monthly summaries and a ready-made brief for handoff to development.
End-to-end attribution restored after the fact
We restored the real channel for deals where UTM tags were lost. Attribution is assembled as a cascade across 8 sources — the last, unexpected layers: AI listens to sales calls (clients say themselves where they came from) and a Yandex.Metrica visit match within 5 minutes before the deal was created.
AI discount-discipline control in sales calls
AI listens to every inbound call: if a sales rep volunteers a discount the client didn't ask for, the head of sales gets an alert with the quote, the discount size, and a link to the recording.
AI waybill recognition in Telegram for a distributor
All incoming waybills from 40 suppliers now arrive via a Telegram bot. Photo → 30 seconds → ready-to-review draft in the warehouse system with 92% of line items auto-matched.
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